Advanced Cyber Awareness Training for MSPs

Introduction

In today's digital landscape, where cyber threats continue to evolve and grow, organisations face a significant challenge in protecting their valuable assets and sensitive information. While technological advancements have enhanced security measures, the human factor remains a critical vulnerability. Employees often unknowingly become targets or unwittingly expose their organisations to cyber risks. To address this issue, OutThink offers a Human Risk Management solution that provides advanced cyber awareness training as a fully customised managed service experience to its MSP partners.

Understanding Human Risk Management

Human Risk Management refers to the process of identifying, assessing, and mitigating risks associated with human factors within an organisation. It involves understanding and managing the potential risks and vulnerabilities arising from human behaviour, decisions, and actions. Human Risk Management aims to minimize the negative impact of human-related risks on an organisation's operations, reputation, and overall performance.

Key elements of Human Risk Management include:

1. Risk Identification: Identifying potential risks and vulnerabilities that can arise from human factors. This involves examining various aspects such as employee behaviour, competence, motivation, training, and compliance with policies and regulations.

2. Risk Assessment: Evaluating the likelihood and potential impact of identified risks. This assessment may involve analysing historical data, conducting surveys, interviews, or assessments to understand the probability and potential consequences of human-related risks.

3. Risk Mitigation: Implementing measures and strategies to reduce or eliminate human risks. This may involve developing policies, procedures, and guidelines, improving training and development programs, enhancing communication and reporting mechanisms, and establishing appropriate controls and monitoring systems.

4. Compliance and Governance: Ensuring that the organisation adheres to relevant laws, regulations, and industry standards. This includes promoting ethical behaviour, maintaining transparency, and establishing a culture of accountability and responsibility within the organisation.

5. Incident Response and Recovery: Having processes in place to effectively respond to and recover from incidents caused by human-related risks. This involves developing incident response plans, conducting investigations, implementing corrective actions, and continuously improving risk management practices.

Human Risk Management recognises that people are an integral part of any organisation and that their actions can significantly impact its success or failure. By proactively addressing human-related risks, organisations can enhance operational efficiency, maintain a positive work environment, protect their reputation, and achieve their objectives more effectively.

The Role of Advanced Cyber Awareness Training

OutThink's Human Risk Management solution tackles this challenge head-on by offering advanced cyber awareness training. This comprehensive training program is designed to educate employees on the latest cyber threats, equip them with the necessary knowledge and skills to identify and respond to potential risks and foster a culture of security awareness within the organisation.

Why Managed Service?

The complexity and ever-changing nature of cybersecurity threats require continuous monitoring, evaluation, and updates to training programs. Organisations often lack the resources, expertise, or time to implement and maintain an effective cyber awareness training program on their own. This is where OutThink's MSP model becomes invaluable.

1. Customisation: OutThink for MSPs offer tailored cyber awareness training programs that can be customised to suit the specific needs of end-user organisations. The training content can be aligned with the organisation's industry, risk profile, and existing security measures. This ensures that employees receive targeted training that is relevant to their roles and the challenges they face.

2. Expertise and Continuous Improvement: OutThink's solution brings together a team of cybersecurity experts who possess in-depth knowledge and experience in human risk management. These experts constantly monitor the threat landscape, identify emerging risks, and update the training program accordingly. This ensures that MSPs receive the most up-to-date and effective training to offer their clients to combat evolving cyber threats.

3. Scalability and Flexibility: As a managed service, OutThink's Human Risk Management solution offers scalability and flexibility to accommodate organisations of all sizes. Whether an organisation has a few dozen employees or thousands, the solution can be tailored to meet the specific requirements and growth trajectory. This adaptability allows organisations to address human cyber risk comprehensively, regardless of their current scale.

4. Time and Cost Efficiency: By outsourcing Human Risk Management to a trusted partner like YOU, organisations can free up internal resources and focus on their core business operations. The managed service model eliminates the need for investing in dedicated personnel, infrastructure, and software for developing and maintaining an in-house training program. This results in significant cost savings and ensures that employees receive high-quality training without burdening the organisation’s resources.

Benefits

The MSP (Managed Service Provider) model offers several benefits for partners who choose to adopt it. Here are some of the key advantages:

1. Recurring Revenue: One of the primary benefits of the MSP model is the potential for recurring revenue streams. Instead of relying solely on one-time project-based work, MSP partners establish ongoing relationships with clients, providing continuous services and support. This predictable revenue model helps stabilise cash flow and allows for better long-term planning.

2. Increased Customer Loyalty: By offering managed services, partners can deepen their relationships with clients. MSPs become trusted advisors, providing proactive support, monitoring, and maintenance. This enhanced level of service often leads to increased customer loyalty, as clients rely on the MSP's expertise and value the peace of mind that comes with having a dedicated IT partner.
   
   
3. Scalability and Efficiency: MSPs are designed to scale and efficiently manage multiple clients simultaneously. By standardising and automating processes, MSP partners can streamline their operations and effectively serve a larger customer base without sacrificing quality. This scalability enables partners to take on more clients and expand their business without incurring excessive costs or resource constraints.
   
   
4. Focus on Core Competencies: Adopting the MSP model allows partners to concentrate on their core competencies. Instead of getting bogged down in day-to-day IT tasks, such as troubleshooting and maintenance, partners can offload these responsibilities to the MSP. This enables partners to focus on strategic initiatives, business development, and delivering specialized services where they excel.
   
   
5. Access to Expertise and Technology: MSP partners often gain access to a broader range of expertise and advanced technologies. As part of the MSP network, partners can leverage the collective knowledge and experience of the MSP provider, accessing specialised skills and staying up-to-date with the latest industry trends and best practices. Additionally, MSPs often invest in cutting-edge tools and technologies that may be cost-prohibitive for individual partners to acquire on their own.
   
   
6. Reduced Risk and Enhanced Security: MSPs typically implement robust security measures to protect their clients' data and systems. By partnering with an MSP, partners can benefit from the MSP's expertise in cybersecurity and risk management. MSPs often have dedicated teams focused on maintaining the highest security standards, which helps mitigate the risks associated with data breaches, system failures, and other IT-related vulnerabilities.
   
   
7. Competitive Advantage: Embracing the MSP model can give partners a competitive edge in the market. By offering comprehensive managed services, partners differentiate themselves from competitors who may only provide break-fix or project-based services. The ability to deliver proactive, reliable, and continuous support positions partners as trusted technology partners, attracting new clients and retaining existing ones.

Conclusion

In today's hyper-connected world, organisations must prioritize Human Risk Management and strengthen their employees' cyber awareness to mitigate potential threats. OutThink's Human Risk Management solution for MSPs, addresses this need by providing advanced cyber awareness training tailored to an organisation’s requirements. By leveraging the expertise of OutThink's dedicated team, MSPs can enhance their security services offering and foster a culture of cyber awareness and resilience.

OutThink is proudly distributed by CyberShure Distribution, for more information on how to become a CyberShure partner and gain access to this amazing opportunity, please complete the below form with your details.